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Eventixa – Events Calendar, Tickets and Bookings
  • Home
  • Features
    • Event Management
    • Email Notifications
    • Payment Processing
    • Recurring Events
  • Documentation
  • Pricing
  • Contact Us
  • Live Demo
    • Simple Event
    • Recurring Event
    • Virtual Event
    • Free Event
    • Paid Event
    • RSVP Event
    • Waitlist Event
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Eventixa – Events Calendar, Tickets and Bookings

Getting Started

  • Welcome to Eventixa
  • How to Install Eventixa on WordPress
  • How to Install and Activate Eventixa Pro
  • Setup Wizard
  • Eventixa Admin Dashboard Overview
  • Create Your First Event
  • Eventixa Core vs Pro

Event Management

  • Events Overview
  • Creating an Event
  • Editing and Managing Events
  • Duplicating an Event
  • Event Date and Time Settings
  • Event Categories
  • Venues
  • Organizers
  • Event Archive and Listings
  • Single Event Page
  • Event Templates & Overriding
  • Eventixa Design System

Speakers, Performers & Event Agenda

  • Creating Event Sessions
  • Speakers & Performers Overview
  • Speaker & Performer Groups
  • Creating Speakers & Performers
  • Adding Speakers & Performers to Events
  • Sessions & Event Agenda
  • Recurring Event Agendas

In-Person, Virtual & Hybrid Events

  • In-Person, Virtual & Hybrid Events
  • Virtual Event Access
  • Custom Meeting URL

Tickets & Registration

  • Ticket Management Overview
  • Creating Event Tickets
  • Free and Paid Tickets
  • RSVP Tickets
  • Ticket Capacity and Availability
  • Ticket Sale Schedule
  • Ticket Quantity Rules
  • Attendee Registration Fields
  • Advanced Attendee Fields

Recurring Events

  • Recurring Events Overview
  • Creating a Recurring Event
  • Managing Event Occurrences
  • Recurring Event Tickets
  • Recurring Virtual Events

Checkout & Bookings

  • Checkout Overview
  • Guest Checkout
  • Managing Bookings
  • Booking Details
  • Booking Statuses
  • Manual Bookings
  • Canceling and Refunding Bookings
  • Booking Emails

Attendees

  • Managing Attendees
  • Add and Edit Attendees
  • Resend Event Tickets

Coupons & Discounts

  • Event Coupons Overview
  • Creating a Coupon
  • Advanced Coupon Rules

Payments

  • Payment Overview
  • Currency Settings
  • Stripe Payment
  • PayPal Payment
  • WooCommerce Integration
  • Offline Payment
  • Payment Statuses
  • Transactions
  • Refunds

Emails & Bulk Emails

  • Email Notifications Overview
  • Customer Emails
  • Administrator Emails
  • Email Templates
  • Email Placeholders
  • Reminder Emails
  • Bulk Emails

QR Tickets & Check-In

  • QR Tickets
  • Event Check-In
  • QR Scanner

Waitlist

  • Event Waitlist Overview
  • Enable Waitlist for an Event
  • Waitlist Reservations & Offers
  • Managing the Waitlist
  • Waitlist Emails

Reports

  • Reports Overview
  • Event Reports
  • Ticket & Registration Reports
  • Revenue Reports
  • Filtering Reports

Integration

  • Integrations Overview
  • MailPoet Integration
  • Mailchimp Integration
  • WooCommerce Integration
  • Zoom Integration
  • Google Meet Integration
  • Webhooks

Migration

  • Migration Overview
  • Migration from The Events Calendar
  • Supported Migration Data
  • Recurring Event Migration
  • Migration Warnings & Troubleshooting

My Account & Customer Experience

  • Eventixa My Account
  • Viewing Event Bookings
  • Viewing Event Tickets

Shortcodes, Blocks & Display

  • Eventixa Shortcodes
  • Gutenberg Blocks
  • Elementor Integration

Settings

  • Eventixa Settings Overview
  • General Settings
  • Display Settings
  • Ticket Settings
  • Payment Settings
  • Email Settings
  • Integration Settings
  • License Settings

Troubleshooting

  • Troubleshooting Overview
  • Ticket Availability Problems
  • Checkout Problems
  • Payment Problems
  • Email Delivery Problems
  • Virtual Event Integration Problems
  • QR Ticket & Check-In Problems
View Categories
  • Home
  • Documentations
  • Settings
  • License Settings

License Settings

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Eventixa Pro License Settings let you activate and manage the Eventixa Pro license used for plugin updates and premium support.

The license interface is integrated directly into the Eventixa settings area and uses the Eventixa Pro licensing service powered by Freemius. eventixa-pro-usage-inventory

Available in: Eventixa Pro
Location: Eventixa → Settings → License
Requires: Eventixa Core + Eventixa Pro
Related features: Eventixa Pro, Plugin Updates, Premium Support

Overview

The License area is used to manage the Eventixa Pro license associated with your WordPress website.

From this screen, you can activate the license, review its status, and deactivate the license from the current site when required.

The current Eventixa Pro licensing implementation also makes an important distinction between:

  • Pro feature availability
  • License-based updates and support

An expired or not-yet-activated license does not disable Eventixa Pro features. The license primarily affects access to plugin updates and premium support. eventixa-pro-usage-inventory

How to Open License Settings

  1. Sign in to your WordPress dashboard.
  2. Go to Eventixa → Settings.
  3. Open the License tab.
  4. Review the current Eventixa Pro license status.
  5. Activate, update, or deactivate the license as required.
Eventixa Pro License settings screen showing license activation and license status
Manage Eventixa Pro activation, license status, updates, and support from the License settings area.

Activate Eventixa Pro

When Eventixa Pro is not activated, the License screen provides an Activate Eventixa Pro section. eventixa-pro-usage-inventory

To activate your license:

  1. Go to Eventixa → Settings → License.
  2. Locate Activate Eventixa Pro.
  3. Enter your active Eventixa Pro license key.
  4. Submit the activation.
  5. Wait for the licensing service to verify the key.
  6. Confirm that the license status changes to an active state.

Use the license key associated with your Eventixa Pro purchase or subscription.

License Key

The license key identifies the Eventixa Pro entitlement associated with the site.

When the license has expired, Eventixa instructs administrators to enter an active license key to restore plugin updates and premium support. eventixa-pro-usage-inventory

Keep your license key private.

Do not publish it in:

  • Screenshots
  • Documentation
  • Support forum posts
  • Public repositories
  • Shared website code

If you create documentation screenshots of the License screen, always blur or hide the actual license key.

What License Activation Provides

An active Eventixa Pro license is used for entitlement-related services such as:

  • Eventixa Pro updates
  • Premium support
  • License status management

The current license interface explicitly separates these services from Eventixa Pro feature availability. eventixa-pro-usage-inventory

Pro Features Remain Available

Eventixa Pro is designed so that license expiration does not automatically disable Pro functionality already installed on your website.

The current license page states that license expiration affects:

  • Updates
  • Support

while Eventixa Pro features remain available. eventixa-pro-usage-inventory

The entitlement display also identifies: Pro Features — Always available.

Before License Activation

Eventixa Pro features also remain available before license activation.

The current license interface explicitly states:

Your Eventixa Pro features remain available even before activation. eventixa-pro-usage-inventory

Activation is therefore primarily important for keeping Eventixa Pro current and maintaining access to premium support.

Active License

With an active license, Eventixa Pro can use the licensing service for supported update and entitlement workflows.

Keeping the license active is recommended for production websites because updates can include:

  • Bug fixes
  • Compatibility improvements
  • Security improvements
  • Feature improvements

A current license also maintains access to the applicable premium support service.

Expired License

If the Eventixa Pro license expires, the License page displays an expiration notice.

The current message explains that you should enter an active license key to restore:

  • Plugin updates
  • Premium support

Eventixa Pro functionality itself remains available. eventixa-pro-usage-inventory

What Happens When a License Expires?

A license expiration does not remove Eventixa Pro from WordPress.

It also does not automatically disable the Pro features already installed.

Instead, expiration affects licensing-related benefits such as updates and support. eventixa-pro-usage-inventory

This means your existing event configuration can continue operating, but keeping Eventixa Pro updated is still strongly recommended.

Renewing an Expired License

After renewing or obtaining an active Eventixa Pro license:

  1. Go to Eventixa → Settings → License.
  2. Enter the active license key if required.
  3. Activate the license.
  4. Confirm the status is updated.
  5. Check WordPress plugin updates again.

Once the active entitlement is recognized, supported updates and premium support access can be restored.

Deactivate the License

You can deactivate the Eventixa Pro license from the current website when required.

The current license interface displays a confirmation before deactivation:

Deactivate the Eventixa Pro license on this site? eventixa-pro-usage-inventory

To deactivate:

  1. Open Eventixa → Settings → License.
  2. Use the license deactivation action.
  3. Confirm the deactivation when prompted.
  4. Verify that the site is no longer shown as actively licensed.

When to Deactivate a License

License deactivation can be useful when:

  • Moving the website to another domain
  • Replacing a staging site
  • Retiring an old website
  • Reusing the license activation on another eligible installation
  • Rebuilding the site

Deactivate the license before permanently removing an old installation where practical.

Deactivation Does Not Remove Eventixa Pro

Deactivating the license is different from deactivating or uninstalling the Eventixa Pro WordPress plugin.

License deactivation changes the site’s licensing status.

It does not automatically delete:

  • Eventixa Pro
  • Event data
  • Bookings
  • Attendees
  • Pro configuration

License Status and Pro Features

A useful way to understand the current Eventixa Pro licensing model is:

License StatePro FeaturesUpdatesPremium Support
Not ActivatedRemain availableLicense requiredLicense required
ActiveAvailableAvailable according to entitlementAvailable according to entitlement
ExpiredRemain availableRequires active licenseRequires active license

This reflects the current Eventixa Pro license-page behavior, which explicitly keeps Pro features available before activation and after expiration. eventixa-pro-usage-inventory

Licensing Service

Eventixa Pro uses the Freemius SDK for licensing. eventixa-pro-usage-inventory

The licensing system handles the connection between your Eventixa Pro installation and the license entitlement.

Normally, you should manage the license through the Eventixa License interface rather than modifying licensing data manually.

Licensing Service Could Not Be Initialized

If Eventixa Pro cannot initialize its licensing service, the License page can display:

The licensing service could not be initialized. Verify the Eventixa Pro installation and reload this page. eventixa-pro-usage-inventory

This indicates an installation or licensing-service initialization problem rather than an ordinary invalid-key state.

Verify the Eventixa Pro Installation

If the licensing service is unavailable, the current interface also advises verifying that the Eventixa Pro installation contains the Freemius SDK and then reloading the page. eventixa-pro-usage-inventory

Do not manually edit the Freemius SDK files.

Instead:

  1. Confirm the Eventixa Pro plugin installation is complete.
  2. Confirm the plugin ZIP was extracted correctly.
  3. Reinstall Eventixa Pro from a clean official package if necessary.
  4. Reload the License page.
  5. Retry license activation.

WordPress Permissions

License management is protected by WordPress permissions.

If the current user does not have permission to manage the license, Eventixa Pro blocks access to the license-management operation. eventixa-pro-usage-inventory

Use an appropriate administrator account when activating or deactivating Eventixa Pro.

Moving Eventixa Pro to Another Website

If you are moving a licensed site:

  1. Deactivate the Eventixa Pro license on the old installation where possible.
  2. Move or install Eventixa Core and Eventixa Pro on the new website.
  3. Go to Eventixa → Settings → License on the new site.
  4. Enter your active license key.
  5. Activate Eventixa Pro.
  6. Confirm the license status.
  7. Check for Eventixa Pro updates.

Your license activation allowance depends on the entitlement associated with your purchase.

Staging and Development Sites

If you use Eventixa Pro on staging or development environments, manage license activations according to the terms and activation allowance associated with your license.

Avoid leaving unnecessary activations attached to abandoned staging domains.

When a temporary site is no longer needed, deactivate its license where appropriate.

How Eventixa Pro Licensing Works

A simplified licensing workflow is:

Install Eventixa Pro → Open License → Enter License Key → Licensing Service Verifies Entitlement → Updates & Support Enabled

The installed Pro functionality and the license entitlement are intentionally handled separately.

This is why Eventixa Pro features can remain available even when the license is not active. eventixa-pro-usage-inventory

Example: Activate a New Installation

Suppose you have just installed Eventixa Pro on a production website.

  1. Install and activate Eventixa Core.
  2. Install and activate Eventixa Pro.
  3. Go to Eventixa → Settings → License.
  4. Find Activate Eventixa Pro.
  5. Enter the Eventixa Pro license key.
  6. Activate the license.
  7. Confirm the active status.
  8. Go to the WordPress Plugins screen.
  9. Check for available Eventixa Pro updates.
  10. Continue configuring your Pro features.

Example: License Expired

Suppose the Eventixa Pro license has expired.

The existing Pro features continue to remain available, but updates and premium support are affected. eventixa-pro-usage-inventory

To restore licensing benefits:

  1. Renew the license.
  2. Return to Eventixa → Settings → License.
  3. Enter or reactivate the active license where required.
  4. Confirm the updated license state.
  5. Check for plugin updates.

Important Notes

  • License Settings require Eventixa Pro.
  • The License interface is available from Eventixa → Settings → License.
  • Eventixa Pro uses the Freemius SDK for licensing. eventixa-pro-usage-inventory
  • The license is used for supported plugin updates and premium support.
  • License expiration does not disable installed Eventixa Pro features. eventixa-pro-usage-inventory
  • Eventixa Pro features also remain available before license activation. eventixa-pro-usage-inventory
  • The License page identifies Pro Features as Always available. eventixa-pro-usage-inventory
  • Deactivating a license does not uninstall Eventixa Pro.
  • Only authorized WordPress users should manage licensing.
  • Never expose a real license key in screenshots or support messages.

Troubleshooting

License Activation Fails

Check:

  • The license key was entered correctly.
  • The license is active.
  • Eventixa Pro is installed correctly.
  • The website can communicate with external services.
  • The current administrator has permission to manage the license.

Then retry activation.

License Shows as Expired

Renew or obtain an active Eventixa Pro license.

The current Eventixa Pro interface explains that an active license restores plugin updates and premium support, while Pro features remain available. eventixa-pro-usage-inventory

Pro Features Still Work After License Expiration

This is expected with the current Eventixa Pro licensing model.

License expiration affects updates and support, not the installed Pro feature set. eventixa-pro-usage-inventory

Pro Features Work Before Activation

This is also expected.

The current license interface explicitly states that Eventixa Pro features remain available before activation. eventixa-pro-usage-inventory

Licensing Service Could Not Be Initialized

Verify the Eventixa Pro installation and reload the License page.

The current interface specifically recommends confirming that the installation contains the required Freemius SDK. eventixa-pro-usage-inventory

If necessary, reinstall Eventixa Pro from a clean official package.

Cannot Manage the License

Use a WordPress user account with sufficient permissions.

Eventixa Pro prevents unauthorized users from managing the license. eventixa-pro-usage-inventory

License Is Still Attached to an Old Website

If you still have access to the old site:

  1. Open Eventixa → Settings → License.
  2. Deactivate the license.
  3. Activate it on the new site.

If the old site is no longer accessible, use the license-management options provided with your Eventixa Pro account or support channel.

Related Documentation

  • Eventixa Settings Overview
  • Installing Eventixa Pro
  • Eventixa Core vs Pro
  • Integration Settings

Frequently Asked Questions

Where Do I Manage the Eventixa Pro License?

Go to: Eventixa → Settings → License

Does Eventixa Pro Stop Working If My License Expires?

No. The current Eventixa Pro license page states that license expiration affects updates and premium support only, while Pro features remain available. eventixa-pro-usage-inventory

Do Pro Features Work Before License Activation?

Yes. The current license interface states that Eventixa Pro features remain available even before activation. eventixa-pro-usage-inventory

What Does an Active License Provide?

An active license is used for supported Eventixa Pro updates and premium support.

Can I Deactivate My License?

Yes. Eventixa Pro includes a license-deactivation workflow and asks for confirmation before deactivating the license on the current site. eventixa-pro-usage-inventory

Does Deactivating the License Delete Eventixa Pro Data?

No. License deactivation changes the license status; it does not uninstall Eventixa Pro or delete your Eventixa data.

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