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Eventixa – Events Calendar, Tickets and Bookings
  • Home
  • Features
    • Event Management
    • Email Notifications
    • Payment Processing
    • Recurring Events
  • Documentation
  • Pricing
  • Contact Us
  • Live Demo
    • Simple Event
    • Recurring Event
    • Virtual Event
    • Free Event
    • Paid Event
    • RSVP Event
    • Waitlist Event
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Eventixa – Events Calendar, Tickets and Bookings

Getting Started

  • Welcome to Eventixa
  • How to Install Eventixa on WordPress
  • How to Install and Activate Eventixa Pro
  • Setup Wizard
  • Eventixa Admin Dashboard Overview
  • Create Your First Event
  • Eventixa Core vs Pro

Event Management

  • Events Overview
  • Creating an Event
  • Editing and Managing Events
  • Duplicating an Event
  • Event Date and Time Settings
  • Event Categories
  • Venues
  • Organizers
  • Event Archive and Listings
  • Single Event Page
  • Event Templates & Overriding
  • Eventixa Design System

Speakers, Performers & Event Agenda

  • Creating Event Sessions
  • Speakers & Performers Overview
  • Speaker & Performer Groups
  • Creating Speakers & Performers
  • Adding Speakers & Performers to Events
  • Sessions & Event Agenda
  • Recurring Event Agendas

In-Person, Virtual & Hybrid Events

  • In-Person, Virtual & Hybrid Events
  • Virtual Event Access
  • Custom Meeting URL

Tickets & Registration

  • Ticket Management Overview
  • Creating Event Tickets
  • Free and Paid Tickets
  • RSVP Tickets
  • Ticket Capacity and Availability
  • Ticket Sale Schedule
  • Ticket Quantity Rules
  • Attendee Registration Fields
  • Advanced Attendee Fields

Recurring Events

  • Recurring Events Overview
  • Creating a Recurring Event
  • Managing Event Occurrences
  • Recurring Event Tickets
  • Recurring Virtual Events

Checkout & Bookings

  • Checkout Overview
  • Guest Checkout
  • Managing Bookings
  • Booking Details
  • Booking Statuses
  • Manual Bookings
  • Canceling and Refunding Bookings
  • Booking Emails

Attendees

  • Managing Attendees
  • Add and Edit Attendees
  • Resend Event Tickets

Coupons & Discounts

  • Event Coupons Overview
  • Creating a Coupon
  • Advanced Coupon Rules

Payments

  • Payment Overview
  • Currency Settings
  • Stripe Payment
  • PayPal Payment
  • WooCommerce Integration
  • Offline Payment
  • Payment Statuses
  • Transactions
  • Refunds

Emails & Bulk Emails

  • Email Notifications Overview
  • Customer Emails
  • Administrator Emails
  • Email Templates
  • Email Placeholders
  • Reminder Emails
  • Bulk Emails

QR Tickets & Check-In

  • QR Tickets
  • Event Check-In
  • QR Scanner

Waitlist

  • Event Waitlist Overview
  • Enable Waitlist for an Event
  • Waitlist Reservations & Offers
  • Managing the Waitlist
  • Waitlist Emails

Reports

  • Reports Overview
  • Event Reports
  • Ticket & Registration Reports
  • Revenue Reports
  • Filtering Reports

Integration

  • Integrations Overview
  • MailPoet Integration
  • Mailchimp Integration
  • WooCommerce Integration
  • Zoom Integration
  • Google Meet Integration
  • Webhooks

Migration

  • Migration Overview
  • Migration from The Events Calendar
  • Supported Migration Data
  • Recurring Event Migration
  • Migration Warnings & Troubleshooting

My Account & Customer Experience

  • Eventixa My Account
  • Viewing Event Bookings
  • Viewing Event Tickets

Shortcodes, Blocks & Display

  • Eventixa Shortcodes
  • Gutenberg Blocks
  • Elementor Integration

Settings

  • Eventixa Settings Overview
  • General Settings
  • Display Settings
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  • Payment Settings
  • Email Settings
  • Integration Settings
  • License Settings

Troubleshooting

  • Troubleshooting Overview
  • Ticket Availability Problems
  • Checkout Problems
  • Payment Problems
  • Email Delivery Problems
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  • Integration Settings

Integration Settings

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Eventixa Integration Settings provide the global configuration area for connecting Eventixa with supported external services.

Use these settings to enable integrations, add required connection details, test or manage connections where supported, and make integrations available to Eventixa events.

Available in: Eventixa Core + Eventixa Pro integrations
Location: Eventixa → Settings → Integrations
Requires: Eventixa Core
Related features: Google Maps, MailPoet, Mailchimp, Zoom, Google Meet, Webhooks

Overview

The Integrations area contains global settings for services that extend Eventixa beyond its native event-management workflow.

Eventixa Core includes integration configuration such as:

  • Google Maps
  • MailPoet

Eventixa Pro extends the integration system with additional supported services such as Mailchimp, managed virtual-meeting providers, and Webhooks. 106-eventixa-settings-overview

Most integrations use a two-level configuration model: Global Integration Settings → Event-Level Integration Settings

The global configuration makes the integration available to Eventixa.

Where the integration supports event-specific behavior, you then configure how the selected event uses it.

Eventixa Integration Settings showing available integrations and global integration controls
Use Eventixa Integration Settings to enable and configure supported external services.

Before You Begin

Before configuring an integration:

  • Eventixa Core must be installed and active.
  • Eventixa Pro must be active for Pro-only integrations.
  • The third-party service or WordPress plugin required by the integration must be available.
  • Prepare any required API credentials or authorization details.
  • Save the global connection before configuring individual events.
  • Test the connection where Eventixa provides a connection test.

Do not assume that enabling an integration globally automatically enables it for every event.

How to Open Integration Settings

  1. Sign in to your WordPress dashboard.
  2. Go to Eventixa → Settings.
  3. Open the Integrations tab.
  4. Open General or the relevant integration subtab.
  5. Find the integration you want to configure.
  6. Enable it where required.
  7. Enter the required credentials or connection information.
  8. Save your changes.
  9. Use the available connection test or authorization action.
  10. Configure individual events where the integration supports event-level options.

Integration Settings Explained

IntegrationAvailabilityPurpose
Google MapsEventixa CoreLocation search and accurate venue coordinates
MailPoetEventixa CoreSynchronize selected event contacts to MailPoet lists
MailchimpEventixa ProSynchronize purchasers and/or attendees to a Mailchimp audience
ZoomEventixa ProManaged virtual meeting integration for supported virtual/hybrid events
Google MeetEventixa ProManaged Google Meet integration for supported virtual/hybrid events
WebhooksEventixa ProSend Eventixa activity to external HTTP endpoints

Google Maps

The Google Maps integration connects Eventixa with Google Maps functionality for location search and venue coordinates.

The current Core settings describe this integration as:

Connect Google Maps to search locations and store accurate venue coordinates.

Use Google Maps when you want Eventixa venue workflows to use map-assisted location information.

Google Maps and Venues

Google Maps is most relevant to Eventixa venue management.

It can support workflows where venue addresses need to be associated with accurate geographic coordinates.

The global integration should be configured before relying on Google Maps functionality inside venue-related Eventixa screens.

MailPoet

MailPoet is available through Eventixa Core.

The global MailPoet integration makes MailPoet available to Eventixa events.

List selection and event-specific behavior are then configured per event. 106-eventixa-settings-overview

MailPoet Global vs Event Settings

MailPoet follows a global-plus-event configuration model.

First, enable the integration globally.

Then edit the relevant Eventixa event and configure its MailPoet behavior.

Event-level options include the selected list and recipient type where supported.

The current architecture does not use a checkout marketing-consent checkbox for MailPoet synchronization.

MailPoet Recipient Types

The current MailPoet event workflow supports recipient selection such as:

  • Purchaser
  • Attendees

This lets you choose whether the booking customer, registered attendees, or both should be synchronized.

Mailchimp

Mailchimp requires Eventixa Pro.

The global Mailchimp configuration is available from:

Eventixa → Settings → Integrations → General

The current setup includes:

  • Enable Mailchimp
  • API Key
  • Server Prefix
  • Test connection
  • Disconnect when connected 07-mailchimp-integration

Connect Mailchimp

To configure Mailchimp:

  1. Go to Eventixa → Settings → Integrations → General.
  2. Find Mailchimp.
  3. Enable Enable Mailchimp.
  4. Enter the Mailchimp API Key.
  5. Enter the Server Prefix if required.
  6. Save the settings.
  7. Click Test connection.
  8. Confirm Eventixa can retrieve the available Mailchimp audiences. 07-mailchimp-integration

A successful connection makes those audiences available for event-level configuration.

Mailchimp Event Settings

After the global connection is ready:

  1. Go to Eventixa → Events.
  2. Edit the relevant event.
  3. Open Event Settings → Integrations.
  4. Enable Mailchimp for the event.
  5. Select the Mailchimp audience.
  6. Optionally enter an Event tag.
  7. Select Purchaser, Attendees, or both under Send to.
  8. Update the event. 07-mailchimp-integration

The optional Event tag is applied as a Mailchimp member tag when Eventixa synchronizes the contact.

Mailchimp Synchronization

For an eligible booking, Eventixa reads the event-level Mailchimp configuration and synchronizes the selected contacts to the configured audience.

The integration can synchronize:

  • Purchaser
  • Attendees
  • Both

It can also apply the configured event tag. 07-mailchimp-integration

There is no separate checkout marketing-consent workflow in the current Mailchimp architecture. 07-mailchimp-integration

Zoom

Zoom is used by Eventixa Pro for managed virtual-meeting workflows.

It is relevant when an event is configured as:

  • Virtual
  • Hybrid

The global integration must be connected before Eventixa can use Zoom as a managed meeting provider for supported events.

Zoom Global and Event-Level Configuration

Zoom uses global connection settings for the service itself and event-level configuration for the actual meeting workflow.

The general model is:

Connect Zoom Globally → Edit Event → Choose Zoom Provider → Configure Meeting

For recurring events, Eventixa also supports recurring virtual meeting behavior such as using the same meeting for all occurrences or separate meetings per occurrence where supported.

For full connection and meeting-management details, use the dedicated Zoom Integration documentation.

Google Meet

Google Meet is another managed virtual meeting provider available through Eventixa Pro.

Like Zoom, it uses a global connection/authorization workflow followed by event-level configuration.

The general flow is:

Connect Google Integration → Edit Event → Choose Google Meet → Configure Meeting

Google Meet is intended for supported Virtual and Hybrid Eventixa events.

For exact authorization and meeting settings, use the dedicated Google Meet Integration documentation.

Custom Meeting URL Is Different

Custom Meeting URL is not a managed third-party connection like Zoom or Google Meet.

It is an Eventixa virtual-event option that allows you to enter an external meeting URL directly.

Because no provider connection is managed by Eventixa, it does not require the same global integration setup.

Webhooks

Webhooks require Eventixa Pro.

Unlike MailPoet and Mailchimp, the current webhook system is global.

Webhooks are not configured separately inside each event. 09-webhooks

Open: Eventixa → Settings → Integrations → Webhooks

Then enable: Webhook Settings / Enable Webhooks

Webhook Manager

The Webhook manager lets you create global webhook definitions.

Each webhook can include:

  • Webhook Name
  • Status
  • Trigger
  • Delivery URL
  • Secret Key
  • Description 09-webhooks

Use separate webhook records when different endpoints or triggers are required.

Webhook Triggers

The current Eventixa webhook registry includes triggers for:

Booking

  • Booking Completed
  • Booking Cancelled
  • Booking Refunded

RSVP

  • RSVP Registered
  • RSVP Response Updated
  • RSVP Cancelled

Check-In

  • Attendee Checked In 09-webhooks

Webhook Test

After saving a webhook, use Send Test to verify the configured Delivery URL.

Testing the webhook before relying on it in production helps confirm that the receiving service can accept Eventixa requests.

Webhook Security

Eventixa creates a Secret Key for each webhook.

Use the secret according to your receiving application’s verification logic.

For production endpoints, use HTTPS and apply appropriate endpoint security.

The current admin interface does not provide a separate per-event webhook configuration or dedicated delivery-history screen.

WooCommerce Is Configured Under Payments

WooCommerce is an Eventixa integration, but its main global configuration belongs under:

Eventixa → Settings → Payments → WooCommerce

It is not configured as a normal Integration Settings card.

This keeps payment and commerce settings together in the Payments area.

Global Integrations vs Event-Level Integrations

It is important to understand the difference between global and event-level configuration.

Global Configuration

Global settings normally handle:

  • Enabling an integration
  • API credentials
  • Account authorization
  • Connection state
  • Global integration availability

Event-Level Configuration

Event settings can handle:

  • Enabling the integration for a specific event
  • Selecting lists or audiences
  • Choosing recipient types
  • Selecting a virtual meeting provider
  • Configuring event-specific meeting behavior

Not every integration uses both levels.

For example, Webhooks are currently managed globally rather than per event. 09-webhooks

How Integration Settings Work

Eventixa uses its shared settings architecture to register integration configuration.

Core integrations can register settings directly, while Eventixa Pro can extend the same Integrations area with additional integration sections. 106-eventixa-settings-overview

A simplified integration flow is:

Enable Integration → Connect Service → Configure Event if Required → Eventixa Workflow Uses Integration

For Mailchimp, this could be:

Enable Mailchimp → Add API Key → Test Connection → Select Event Audience → Booking Synchronizes Contact

For a managed virtual meeting provider: Connect Provider → Select Provider on Event → Create/Manage Meeting → Attendee Access

Example: Configure Mailchimp

A typical Mailchimp setup is:

  1. Open Eventixa → Settings → Integrations → General.
  2. Enable Mailchimp.
  3. Enter the API Key.
  4. Enter the Server Prefix if required.
  5. Save the settings.
  6. Test the connection.
  7. Edit an Eventixa event.
  8. Open Event Settings → Integrations.
  9. Enable Mailchimp.
  10. Select an audience.
  11. Select Purchaser, Attendees, or both.
  12. Save the event.
  13. Complete a test registration.
  14. Verify the contact appears in Mailchimp.

Example: Configure a Webhook

To notify an external CRM when a booking completes:

  1. Open Eventixa → Settings → Integrations → Webhooks.
  2. Enable Webhooks.
  3. Create a new webhook.
  4. Enter a Webhook Name.
  5. Set the Status to Active.
  6. Select Booking Completed.
  7. Enter the HTTPS Delivery URL.
  8. Save the webhook.
  9. Use Send Test.
  10. Verify the request in the receiving system.
  11. Complete a test Eventixa booking.
  12. Confirm the live webhook delivery. 09-webhooks

Recommended Integration Testing

After configuring an integration, test the complete workflow rather than only saving the settings.

Recommended checks include:

  • Integration enable/disable state
  • Credentials
  • Connection or authorization state
  • Connection test where available
  • Event-level enable setting
  • Event-specific options
  • Test booking or registration
  • External service result
  • Disconnect behavior
  • Error handling

For virtual providers, also test:

  • Meeting creation
  • Attendee access
  • Recurring-event behavior
  • Provider switching where supported

Important Notes

  • Integration Settings are available from Eventixa → Settings → Integrations.
  • Google Maps and MailPoet are available through the Core integration settings architecture. 106-eventixa-settings-overview
  • Mailchimp requires Eventixa Pro.
  • Mailchimp uses a global connection plus per-event audience and recipient settings. 07-mailchimp-integration
  • Current MailPoet and Mailchimp workflows do not use a checkout marketing-consent checkbox.
  • Zoom and Google Meet are managed virtual meeting integrations for supported Pro workflows.
  • Webhooks require Eventixa Pro.
  • Webhooks are configured globally rather than per event. 09-webhooks
  • WooCommerce global configuration is located under Payments rather than the normal Integrations screen.
  • Always test an integration before using it with live events.

Troubleshooting

An Integration Does Not Appear

Check whether:

  • Eventixa Core is active.
  • Eventixa Pro is active for a Pro-only integration.
  • The required external WordPress plugin is active where applicable.
  • The required Eventixa module is available.

Integration sections can be registered dynamically by Eventixa Core, Pro, and supported modules.

Mailchimp Connection Test Fails

Check:

  • API Key
  • Server Prefix
  • Mailchimp account access

If the Server Prefix is entered manually, make sure it matches the Mailchimp data center associated with the API key.

No Mailchimp Audiences Appear

Run Test connection again from the global Mailchimp settings.

Eventixa uses the audiences retrieved by the current connection for event-level selection.

Mailchimp Contact Is Not Synchronized

Confirm that:

  • Mailchimp is enabled globally.
  • Mailchimp is enabled for the event.
  • An audience is selected.
  • Purchaser and/or Attendees is selected.
  • The contact has a valid email address.

Webhook Does Not Send

Check:

  • Webhooks are globally enabled.
  • The webhook Status is Active.
  • The correct Trigger is selected.
  • The Delivery URL is correct.
  • The receiving endpoint is available.

Use Send Test before troubleshooting live trigger behavior.

Virtual Provider Is Not Available

Confirm:

  • Eventixa Pro is active.
  • The provider is globally connected.
  • The event is configured for an applicable Virtual or Hybrid workflow.
  • The correct provider has been selected in the event settings.

Related Documentation

  • Integrations Overview
  • MailPoet Integration
  • Mailchimp Integration
  • WooCommerce Integration
  • Zoom Integration
  • Google Meet Integration
  • Webhooks

Frequently Asked Questions

Where Are Eventixa Integration Settings?

Go to: Eventixa → Settings → Integrations

Are All Integrations Available in Eventixa Core?

No. Core includes integrations such as Google Maps and MailPoet, while additional integrations require Eventixa Pro.

Does Enabling an Integration Globally Enable It for Every Event?

Not always. Integrations such as Mailchimp use global connection settings plus event-level configuration. 07-mailchimp-integration

Are Webhooks Configured Per Event?

No. The current Eventixa webhook manager is global. 09-webhooks

Where Is WooCommerce Configured?

WooCommerce Checkout is configured under: Eventixa → Settings → Payments → WooCommerce

Can I Disconnect Mailchimp?

Yes. The global integration provides a Disconnect action once connected. Disconnecting Eventixa does not remove contacts already stored in Mailchimp.

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