Administrator Emails keep event organizers informed about booking activity without requiring them to constantly monitor the administration dashboard. Whenever a new booking is successfully created, Eventixa can automatically send an email notification to the site administrator.

Administrator emails provide a quick overview of new registrations, allowing event managers to respond promptly, monitor sales, and manage attendee registrations more efficiently.

Each administrator email can be enabled, customized, and managed from the Email settings.

Available in: Eventixa Core

Accessing Administrator Email Settings

To manage administrator email notifications:

1. Navigate to Eventixa → Settings → Emails.
2. Open the New Booking Notification email.
3. Configure the email settings.
4. Save your changes.

This notification can be enabled or disabled independently of customer emails.

Available Administrator Email

Eventixa Core currently includes the following administrator notification:

Email	Trigger	Recipient
New Booking Notification	A new booking is successfully created	Site Administrator

This email helps administrators stay informed about incoming registrations.

New Booking Notification

The New Booking Notification email is automatically sent when a new booking is successfully created.

This notification provides administrators with the key details needed to identify the booking without opening the Eventixa dashboard.

Typical information included in the email may include:

• Booking Number
• Customer Name
• Customer Email
• Event Name
• Event Date
• Booking Total
• Booking Status
• Payment Status
• Purchased Tickets

The exact information displayed depends on the configured email template and placeholders.

When Is the Email Sent?

The notification is triggered automatically after Eventixa successfully creates a booking.

Typical workflow:

Customer Registers
        │
        ▼
Booking Created
        │
        ▼
Booking Stored
        │
        ▼
Administrator Notification Sent

For paid events, the notification is sent after the booking is successfully created as part of the checkout process.

Email Template Settings

The administrator email template can be customized from the Email settings.

Available configuration options include:

• Enable or Disable the notification
• Email Subject
• Email Heading
• Email Content
• Available Placeholders

This allows organizations to tailor the notification to their internal workflow.

Dynamic Placeholders

Administrator emails support the same placeholder system used throughout Eventixa.

Common placeholders include:

Booking

• {booking_number}
• {booking_status}
• {booking_date}
• {booking_total}

Customer

• {customer_name}
• {customer_email}
• {customer_phone}

Event

• {event_name}
• {event_start_date}
• {event_start_time}

Payment

• {payment_status}
• {payment_method}

Information Blocks

• {booking_summary}
• {customer_information}
• {event_information}
• {payment_summary}
• {ticket_summary}

Using placeholders ensures every notification contains the latest booking information automatically.

Relationship with Bookings

Administrator emails are generated directly from the booking record.

When a booking is created, Eventixa automatically retrieves information such as:

• Customer details
• Event details
• Ticket information
• Booking summary
• Payment information

This ensures administrators receive accurate and up-to-date booking information.

Relationship with Payments

For paid bookings, the administrator notification includes payment-related information available at the time the email is generated.

This may include:

• Payment Method
• Payment Status
• Booking Total

For free tickets and RSVP registrations, payment-related placeholders remain empty or display the appropriate values based on the booking.

Relationship with Tickets

The notification can also include ticket-related information, helping administrators quickly identify what was purchased.

Examples include:

• Ticket Name
• Quantity
• Booking Summary
• Event Information

This is especially useful for events offering multiple ticket types.

Email Workflow

A typical administrator notification workflow is shown below.

Customer Completes Registration
        │
        ▼
Booking Created
        │
        ▼
Booking Confirmation Sent to Customer
        │
        ▼
New Booking Notification Sent to Administrator

This ensures both the attendee and the event organizer are informed immediately after a successful registration.

Eventixa Pro

Eventixa Pro extends the email system with additional notifications for features such as:

• Reminder Emails
• Waitlist Notifications
• Invoice Emails
• QR Ticket Emails
• PDF Ticket Delivery

These notifications complement the core administrator email system and are available when the corresponding Pro features are enabled.

Best Practices

• Keep the New Booking Notification enabled so administrators are immediately informed of new registrations.
• Use a clear email subject, such as New Booking Received – {event_name}, to make notifications easy to identify.
• Include booking and customer details in the email to reduce the need to log in for routine checks.
• Use dynamic placeholders instead of manually entering booking information.
• Test the notification after making changes to confirm that the email content and placeholders display correctly.

Tips

• Administrator emails are intended for internal use and help organizers monitor booking activity in real time.
• The notification is generated automatically whenever a new booking is successfully created, eliminating the need for manual monitoring.
• Because the email is built using Eventixa’s placeholder system, each notification contains information specific to the booking that triggered it.
• Combined with the customer email system, administrator notifications ensure both attendees and event organizers receive timely updates throughout the registration process.