Terms and Conditions

Welcome to Eventixa (“EventixaWP”, “Eventixa”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, software, documentation, and services available at https://eventixawp.com.

By accessing our website, purchasing our products, downloading our software, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Eventixa

EventixaWP develops premium WordPress plugins for event management, event registration, ticketing, bookings, and related functionality.

Our website provides:

  • Premium WordPress plugins
  • Software updates
  • Product documentation
  • Customer support
  • Knowledge base
  • Software licensing
  • Educational resources

2. Eligibility

By using our website or purchasing our products, you confirm that:

  • You are at least 18 years of age or have the legal authority to enter into this agreement.
  • You will use our products in accordance with these Terms.
  • The information you provide is accurate and up to date.

3. Purchases & Payments

EventixaWP uses Freemius as its Merchant of Record for processing purchases, subscriptions, billing, taxes, and software licensing.

When purchasing a premium product:

  • Payments are securely processed by Freemius.
  • Applicable taxes may be calculated by Freemius based on your location.
  • Payment methods are managed by Freemius.
  • Subscription management is handled through your Freemius account.

By completing a purchase, you also agree to the applicable Freemius Terms of Service and Privacy Policy.

4. Product License

Premium EventixaWP products are licensed, not sold.

When purchasing a product, you receive a non-exclusive, non-transferable license to use the software according to the license type purchased.

Your license allows you to:

  • Activate the product on the number of websites included in your license.
  • Receive software updates during your active subscription.
  • Access premium features included with your license.
  • Receive customer support during your active subscription period.

You may not:

  • Redistribute the software.
  • Resell the software.
  • Share license keys with others.
  • Remove copyright notices.
  • Circumvent licensing mechanisms.
  • Use the software in violation of applicable laws.

5. License Activation

Premium products require a valid license for:

  • Automatic updates
  • License verification
  • Premium support
  • Access to premium features

License activation may require your website domain and basic technical information to validate your subscription.

6. Software Updates

Customers with an active license receive software updates during the subscription period.

Updates may include:

  • New features
  • Security improvements
  • Bug fixes
  • Compatibility updates
  • Performance enhancements

We recommend keeping all EventixaWP products updated to ensure compatibility and security.

7. Support

Customers with an active license are entitled to technical support for supported products.

Support includes assistance with:

  • Product installation
  • Activation
  • Configuration
  • Reported software issues
  • General product guidance

Support does not include:

  • Custom development
  • Website design
  • Third-party plugin customization
  • Theme customization
  • Server administration
  • Custom integrations not provided by EventixaWP

Support is provided through our official support channels.

8. Subscription Renewals

Some licenses may be sold as recurring subscriptions.

If you purchase a subscription:

  • Your subscription may renew automatically unless cancelled before the renewal date.
  • Renewal terms are managed through Freemius.
  • You can manage or cancel your subscription from your customer account.

9. Refunds

Refund requests are handled in accordance with our Refund Policy.

Please review our Refund Policy before purchasing any product.

EventixaWP reserves the right to approve or decline refund requests based on the applicable refund policy.

10. Product Availability

We strive to maintain uninterrupted access to our products and services.

However, we do not guarantee:

  • Continuous website availability
  • Uninterrupted downloads
  • Error-free operation
  • Compatibility with every WordPress environment
  • Compatibility with every third-party plugin or theme

Maintenance, updates, or unforeseen technical issues may temporarily affect service availability.

11. Acceptable Use

You agree not to:

  • Reverse engineer or modify our software for unlawful purposes.
  • Distribute pirated or modified versions of our products.
  • Attempt to bypass licensing mechanisms.
  • Use our products for illegal activities.
  • Interfere with the security or operation of our website.
  • Misrepresent your identity or account information.

Violation of these Terms may result in license suspension or termination.

12. Intellectual Property

All EventixaWP products, documentation, trademarks, branding, logos, graphics, and website content are the intellectual property of EventixaWP unless otherwise stated.

Purchasing a license does not transfer ownership of the software or intellectual property.

You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission, except as permitted by the applicable software license.

13. Third-Party Services

EventixaWP products may integrate with third-party services, including payment gateways, mapping services, email providers, analytics tools, and other WordPress plugins.

We are not responsible for:

  • Third-party services
  • Third-party websites
  • Third-party policies
  • Changes made by external providers
  • Downtime or service interruptions caused by third parties

Use of third-party services is subject to their respective terms and privacy policies.

14. Limitation of Liability

To the fullest extent permitted by applicable law, EventixaWP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our products
  • Inability to use our products
  • Data loss
  • Business interruption
  • Loss of profits
  • Third-party software conflicts
  • Website downtime

Our total liability shall not exceed the amount you paid for the applicable product.

15. Disclaimer of Warranties

EventixaWP products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee that:

  • Our products will be error-free.
  • Every feature will meet your specific requirements.
  • Our products will be compatible with every hosting environment, WordPress configuration, theme, or plugin.
  • Service interruptions will never occur.

16. Account Termination

We reserve the right to suspend or terminate access to our services if:

  • These Terms are violated.
  • Fraudulent activity is detected.
  • Unauthorized license sharing occurs.
  • Illegal use of our products is identified.

Termination does not relieve you of any outstanding payment obligations.

17. Privacy

Your use of EventixaWP is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to These Terms

We may update these Terms from time to time.

When changes are made, the revised version will be published on this page with an updated Effective Date.

Continued use of our website or products after changes become effective constitutes acceptance of the updated Terms.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which EventixaWP operates, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Website
https://eventixawp.com

Support
https://eventixawp.com/contact/

Email
support@eventixawp.com

Third-Party Policies

Our services rely on trusted third-party providers.

For more information, please review:

Acceptance of Terms

By accessing EventixaWP, purchasing our products, activating a license, downloading software, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.