View Categories

Managing Attendees

The Attendees section allows event organizers to manage every person registered for an event. Whether attendees register through a paid ticket or an RSVP registration, Eventixa automatically creates an attendee record containing their registration details, ticket information, booking reference, and event information.

The Attendees area provides a centralized view of all registered participants, making it easy to review registrations, verify attendee information, and manage event attendance.

Accessing Attendees

To view registered attendees:

  1. Navigate to Tickets → Attendees.
  2. The attendee list displays registrations from all events.
  3. Use the available filters or search options to locate specific attendees.
  4. Click the View action to open an attendee’s complete profile.

Understanding the Attendee List

The Attendees page displays all attendee registrations in a structured table.

Each attendee record includes:

  • Attendee Information
  • Ticket
  • Registration Type
  • Seat
  • Event
  • Event Date
  • Status
  • Check-in Status (Pro)
  • Available Actions

This overview allows organizers to quickly monitor registrations across multiple events.

Attendee Information

Each attendee record contains the information submitted during registration.

Depending on the registration form, this may include:

  • Full Name
  • Email Address
  • Phone Number
  • Company
  • Job Title
  • Dietary Requirements
  • Emergency Contact
  • Other Custom Attendee Fields

Any custom fields added to the ticket registration form are stored with the attendee record.

Registration Information

Every attendee is linked to the registration that created the record.

Registration details include:

  • Registration Type
  • Ticket Name
  • Related Booking
  • Event
  • Event Date

For recurring events, the attendee is linked to the specific occurrence selected during registration.

Attendee Status

Each attendee is assigned a registration status.

The status helps organizers identify whether the attendee has successfully completed the registration process.

Typical attendee records display:

  • Confirmed
  • Cancelled (when applicable)

Status information is synchronized with the related booking.

Viewing an Attendee

Click the View action in the attendee list to open the attendee details page.

The attendee profile provides a complete overview of the registration, including:

Personal Information

  • Name
  • Email Address
  • Phone Number

Event Information

  • Event Name
  • Event Date
  • Event Time
  • Venue

For recurring events, the occurrence date is also displayed.

Ticket Information

  • Ticket Name
  • Registration Type
  • Seat Information (if applicable)

Booking Information

Every attendee is linked to its original booking.

From the attendee profile, administrators can quickly access the associated booking to review payment information, booking history, and purchased tickets.

Attendee Actions

Depending on your Eventixa edition and workflow, available actions may include:

  • View Attendee
  • Open Related Booking
  • View Ticket Information
  • Check In Attendee (Pro)

These actions provide quick access to the attendee’s registration details without searching multiple screens.

Searching Attendees

The attendee list includes a search feature for locating registrations.

You can search using:

  • Attendee Name
  • Email Address
  • Event Name
  • Ticket Name

This makes it easy to find attendees, even for large events.

Filtering Attendees

Use filters to narrow the attendee list.

Available filters may include:

  • Event
  • Ticket
  • Registration Type
  • Status

Filtering helps organizers quickly locate attendees for a specific event or ticket type.

Custom Attendee Fields

If custom attendee information fields were configured for the ticket, those responses are automatically stored with each attendee record.

Examples include:

  • Company
  • Job Title
  • Department
  • Dietary Preference
  • Emergency Contact
  • T-Shirt Size
  • Accessibility Requirements

These responses are available whenever you view the attendee details.

Attendee Notes

Each attendee profile includes an Attendee Notes section.

Administrators can use notes to record important information such as:

  • Special assistance requests
  • Arrival information
  • Registration updates
  • Internal event notes

Notes help event staff communicate important attendee information throughout the event lifecycle.

Check-In Status (Pro)

Eventixa Pro extends attendee management by tracking attendee check-in status.

Each attendee displays one of the following:

  • Not Checked In
  • Checked In

Check-in status can be updated using the built-in QR Check-In system or manual check-in tools available in Eventixa Pro.

Relationship Between Bookings and Attendees

Every attendee is linked to a booking.

For example:

Booking
   │
   ├── Attendee 1
   ├── Attendee 2
   └── Attendee 3

A single booking may contain multiple attendees when multiple tickets are purchased.

This relationship allows organizers to move seamlessly between booking management and attendee management.

Recurring Event Attendees

For recurring events, attendees are registered for the selected occurrence rather than the event series.

The attendee record displays the occurrence date, ensuring organizers know exactly which event instance the attendee is scheduled to attend.

Best Practices

  • Review attendee registrations before the event to ensure all required information has been collected.
  • Use search and filters to quickly locate attendees during check-in or event support.
  • Verify custom attendee information for special requirements such as dietary needs or accessibility requests.
  • Keep attendee notes updated with important event-day information.
  • For recurring events, always verify the occurrence date before communicating with attendees.

Tips

  • Every successful ticket purchase or RSVP registration automatically creates an attendee record.
  • Attendee records remain linked to their original booking, allowing organizers to quickly access payment and registration details.
  • Custom attendee information collected during registration is stored with the attendee profile for easy reference.
  • Eventixa Pro enhances attendee management with QR ticket scanning, manual check-in, attendance tracking, and advanced reporting, making on-site event management faster and more efficient.