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QR Check-In

QR Check-In allows event staff to quickly verify attendee tickets and record event entry using a QR code scanner or manual ticket number lookup. Instead of searching attendee lists manually, staff can validate tickets in seconds using the dedicated Check-In page.

The QR Check-In system is fully integrated with QR Tickets, Bookings, and Attendees, ensuring that only valid attendees can be checked in while maintaining an accurate attendance history.

Available in: Eventixa Pro

How QR Check-In Works

After attendees receive their QR Tickets, event staff can use the Eventixa Check-In page to validate each ticket.

The complete workflow is shown below.

Attendee Arrives
        │
        â–Ľ
Present QR Ticket
        │
        â–Ľ
Scan QR Code
        │
        â–Ľ
Validate Ticket
        │
        â–Ľ
Booking & Attendee Verified
        │
        â–Ľ
Attendee Checked In
        │
        â–Ľ
Check-In History Updated

If QR scanning is unavailable, staff can manually enter the attendee’s Ticket Number (when enabled).

Accessing the Check-In Page

Eventixa provides a dedicated frontend Check-In page that uses the following shortcode:

[eventixa_checkin]

Only authorized users can access this page.

By default:

  • Users must be logged in.
  • The Check-In feature must be enabled.
  • The user must have the required capability or assigned role configured in the QR Check-In settings.

This helps ensure that only authorized staff can manage attendee check-ins.

Supported Check-In Methods

Eventixa supports multiple ways to validate attendee tickets.

QR Code Scanner

The fastest method is scanning the attendee’s QR code using a compatible device camera.

Simply:

  1. Open the Check-In page.
  2. Allow camera access.
  3. Scan the attendee’s QR ticket.

Once the QR code is recognized, Eventixa automatically validates the ticket.

USB Barcode / QR Scanner

Many USB barcode scanners function as keyboard input devices.

Staff can scan a printed or digital QR ticket directly into the Check-In page, allowing rapid processing of attendees during busy events.

Manual Ticket Lookup

If enabled in the settings, staff can manually enter the attendee’s Ticket Number.

Example:

TKT-2026-000125

This option is useful when:

  • A QR code is damaged.
  • Camera access is unavailable.
  • The attendee presents only the ticket number.

Ticket Validation

Every scan or manual lookup goes through Eventixa’s validation process before the attendee is admitted.

The system verifies:

  • The ticket exists.
  • The attendee exists.
  • The booking exists.
  • The attendee belongs to the booking.
  • The booking satisfies the required booking or payment conditions.
  • The attendee has not already checked in.
  • For recurring events, the attendee belongs to the correct event occurrence.

Only when all validation checks succeed is the attendee checked in.

Successful Check-In

When validation succeeds, Eventixa automatically:

  • Marks the attendee as Checked In.
  • Records the check-in time.
  • Records the staff member who performed the check-in.
  • Updates the attendee record.
  • Adds the check-in to the attendee history.
  • Updates the related booking notes.

The attendee is immediately recognized as having entered the event.

Duplicate Check-In Protection

Each attendee can only be actively checked in once.

If the same ticket is scanned again, Eventixa detects that the attendee has already been checked in and prevents a duplicate check-in.

This helps prevent duplicate event entry while preserving accurate attendance records.

Check-Out

If Allow Check-Out is enabled in the QR Check-In settings, authorized staff can also check attendees out of the event.

When an attendee is checked out, Eventixa:

  • Updates the attendee status.
  • Records the check-out time.
  • Records the staff member who performed the check-out.
  • Adds the action to the attendee history.
  • Updates the related booking notes.

This feature is useful for events that need to track both entry and exit times.

Recurring Events

QR Check-In fully supports recurring events.

Each QR Ticket is linked to the specific event occurrence selected during registration.

Example:

Weekly Yoga Class

July 10 Ticket
        │
        â–Ľ
âś“ Valid for July 10

July 17 Ticket
        │
        â–Ľ
âś“ Valid for July 17

July 10 Ticket scanned on July 17
        │
        â–Ľ
âś— Validation Failed

This ensures attendees can only check in to the occurrence they registered for.

Relationship with Other Features

QR Check-In works seamlessly with other Eventixa modules.

FeatureIntegration
QR TicketsScans QR codes generated for each attendee.
Ticket NumbersSupports manual ticket lookup.
BookingsValidates booking eligibility before check-in.
AttendeesUpdates attendee check-in and check-out status.
Recurring EventsValidates tickets against the selected occurrence.
Booking NotesRecords check-in and check-out activity.
Attendee HistoryMaintains a complete attendance history.

Event-Day Workflow

A typical event-day process looks like this:

Open Check-In Page
        │
        â–Ľ
Staff Login
        │
        â–Ľ
Scanner Ready
        │
        â–Ľ
Attendee Arrives
        │
        â–Ľ
Scan QR Code
        │
        â–Ľ
Ticket Validated
        │
        â–Ľ
Attendee Checked In
        │
        â–Ľ
Next Attendee

This streamlined workflow allows organizers to process attendees quickly while maintaining accurate attendance records.

Security

QR Check-In includes several built-in safeguards to protect event access.

These include:

  • Restricted access to authorized staff.
  • Secure QR ticket validation.
  • Individual attendee verification.
  • Duplicate check-in prevention.
  • Booking and payment validation.
  • Complete check-in and check-out history.

These measures help ensure that only valid attendees are admitted.

Best Practices

  • Test the Check-In page before attendees begin arriving.
  • Verify that camera permissions are enabled on mobile devices.
  • Use QR scanning whenever possible for the fastest attendee processing.
  • Keep manual ticket lookup enabled as a backup for damaged or unreadable QR codes.
  • Train event staff on duplicate check-in messages and validation failures before the event begins.
  • If your event tracks attendee departures, enable Check-Out to maintain complete attendance records.

Tips

  • The Check-In page is designed for use by authorized event staff and is accessed through the dedicated Eventixa Check-In shortcode.
  • Camera scanning provides the fastest check-in experience, while manual ticket lookup offers a reliable fallback when needed.
  • Every successful check-in automatically updates the attendee record, booking notes, and attendance history.
  • For recurring events, attendees can only check in to the specific occurrence associated with their ticket.
  • QR Check-In works seamlessly with QR Tickets, Ticket Validation, and Bookings, providing a secure and efficient event entry process.