The Eventixa Troubleshooting section helps you identify and resolve common issues across the event registration workflow. Use this guide as…

Ticket availability problems usually happen when Eventixa determines that a ticket cannot currently be selected or purchased. A ticket can…

Use this guide when Eventixa checkout does not open, does not progress, rejects a valid-looking ticket, asks for unexpected information,…

Use this guide when Eventixa payment methods do not appear, online payments fail, bookings remain pending, payment status does not…

Use this guide when an Eventixa email is not received, arrives in spam, uses the wrong sender, shows incorrect content,…

Use this guide when a Virtual or Hybrid Eventixa event cannot use Zoom or Google Meet, a meeting cannot be…

Use this guide when an Eventixa QR ticket cannot be generated, downloaded, scanned, validated, or checked in correctly. QR ticket…