Privacy Policy
Effective Date: July 25, 2026
Welcome to Eventixa (“EventixaWP”, “Eventixa”, “we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://eventixawp.com, purchase our products, create an account, contact our support team, or otherwise interact with our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
EventixaWP develops premium WordPress plugins for event management, event registration, ticketing, bookings, and related services.
Our website provides:
- Product information
- Documentation
- Software downloads
- Customer support
- Licensing services
- Software updates
- Educational resources
2. Information We Collect
We collect information that you voluntarily provide when using our website or services.
This may include:
- Full name
- Email address
- Company name (optional)
- Billing address (processed through Freemius)
- Country or region
- Support requests
- Contact form submissions
- Product purchase history
- License information
- Communication preferences
We collect only the information necessary to provide our products and services.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Referral URL
- Pages visited
- Date and time of access
- Website usage statistics
- Session information
- Cookies and similar technologies
This information helps us improve website performance, security, and user experience.
4. How We Use Your Information
We use your information to:
- Deliver purchased products
- Manage software licenses
- Provide software updates
- Respond to customer support requests
- Improve our products and services
- Send important account notifications
- Notify you about software updates
- Send newsletters and marketing emails (only with your consent)
- Detect and prevent fraud
- Maintain website security
- Comply with legal obligations
We do not sell your personal information.
5. Purchases, Billing & Payment Processing
EventixaWP uses Freemius as its eCommerce, licensing, subscription, and payment platform.
When you purchase a premium product or subscription, your payment is securely processed by Freemius.
Depending on your purchase, Freemius may collect information such as:
- Name
- Email address
- Billing information
- Country
- Purchase history
- Payment status
- Subscription details
EventixaWP does not collect or store your complete payment card information.
For information about how Freemius processes your payment data, please review:
6. Software Licensing
Premium versions of EventixaWP products use the Freemius licensing platform.
When activating or validating your license, limited technical information may be processed, including:
- License key
- Website URL (domain)
- Product version
- WordPress version
- PHP version
- License status
- Basic site environment information required for licensing and software updates
This information is used only to:
- Activate licenses
- Validate subscriptions
- Deliver automatic updates
- Prevent license abuse
- Provide technical support
No unnecessary personal information is collected during license verification.
7. Customer Accounts
If you create an account through our website or purchase a product via Freemius, account information may include:
- Name
- Email address
- Purchased products
- License information
- Download history
- Support requests
- Subscription status
You are responsible for maintaining the confidentiality of your account credentials.
8. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Analyze visitor behavior
- Enhance website security
You may disable cookies through your browser settings, although some website features may no longer function correctly.
9. Analytics
We may use analytics tools to understand how visitors use our website.
Analytics information may include:
- Pages visited
- Session duration
- Browser type
- Device type
- Geographic region
- Referral source
This information is used solely to improve our products, documentation, and website.
10. Email Communications
We may send emails regarding:
- Order confirmations
- Product downloads
- License activation
- Software updates
- Security notices
- Support responses
- Account notifications
Marketing emails are sent only if you have opted in.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
11. Customer Support
When contacting our support team, we may collect information necessary to resolve your issue.
This may include:
- Your email address
- Product version
- WordPress version
- PHP version
- Website URL (if provided)
- Error messages
- Screenshots
- Log files
- Files you voluntarily submit
This information is used solely for troubleshooting and improving our products.
12. Third-Party Services
To operate our business and provide our services, we rely on trusted third-party providers.
These services may include:
- Freemius – Licensing, payments, subscriptions, billing, and software delivery
- Website hosting providers
- Email delivery services
- Analytics services
- Customer support platforms
These providers process information only as necessary to provide their services and are required to protect your information.
13. Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary:
- To process purchases through Freemius
- To deliver emails
- To provide customer support
- To comply with legal obligations
- To protect our legal rights
- To prevent fraud or abuse
14. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain customer accounts
- Deliver software updates
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
15. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
16. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict certain processing activities
- Object to specific uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
To exercise these rights, please contact us using the details provided below.
17. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
18. Children’s Privacy
Our products and services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us so we can remove the information promptly.
19. International Users
If you access EventixaWP from outside our country of operation, your information may be transferred to and processed in countries where our service providers operate.
By using our website, you consent to such transfers where permitted by applicable law.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
When changes are made, the updated version will be published on this page with a revised Effective Date.
We encourage you to review this page regularly.
21. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Website
https://eventixawp.com
Support
https://eventixawp.com/contact/
22. Third-Party Policies
Some of the services we use maintain their own privacy policies.
For more information, please review:
- Freemius Privacy Policy: https://freemius.com/privacy/
- Freemius Terms of Service: https://freemius.com/terms/
Your Consent
By using EventixaWP, purchasing our products, activating a software license, contacting our support team, or otherwise interacting with our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.