--- title: Ticket Sale Schedule description: "Eventixa lets you control when each standard ticket becomes available and when ticket sales stop. This is useful for early-bird tickets, registration deadlines, limited-time offers, and ticket tiers that should only be available during specific periods. > **Available in:** Eventixa…" url: "https://eventixawp.com/docs/ticket-sale-schedule/" updated: "2026-09-27" category: "Tickets & Registration" --- # Ticket Sale Schedule Eventixa lets you control when each standard ticket becomes available and when ticket sales stop. This is useful for early-bird tickets, registration deadlines, limited-time offers, and ticket tiers that should only be available during specific periods. > **Available in:** Eventixa Core > **Location:** Eventixa → Events → Edit Event → Tickets & RSVP → Edit Ticket > **Related features:** Ticket Capacity, Pricing, Checkout, Bookings ## Open Ticket Sale Schedule Go to: `Eventixa → Events` Open the event you want to manage. Then select: `Event Settings → Tickets & RSVP` Create a new ticket or edit an existing ticket. Find the **Sale Schedule** section. ![Eventixa ticket sale schedule with start selling and stop selling settings](https://eventixawp.com/wp-content/uploads/2026/07/eventixa-ticket-sale-schedule.jpg) Use Start selling and Stop selling to control exactly when an Eventixa ticket is available for registration. ## Sale Schedule Settings The main controls are: - **Start selling** - **Stop selling** These determine the window during which the ticket can be selected and purchased. ## Start Selling Use **Start selling** to control when the ticket becomes available. For example: **Immediately** means the ticket can be sold as soon as the event and ticket are available. This is useful for normal registration where no delayed launch is required. ## Start Selling Immediately Choose: **Immediately** when registration should open as soon as the ticket is published. Typical use cases include: - General Admission - Open registration - Free community events - Standard event tickets ## Start Selling at a Specific Time If the available workflow lets you choose a specific sale start date and time, use it when registration should begin later. For example: **Sale starts:** October 1 at 9:00 AM This is useful for: - Registration launches - Early-bird campaigns - Member-only pre-sales - Scheduled ticket releases ## Stop Selling Use **Stop selling** to determine when the ticket becomes unavailable. One common option is: **When event starts** This allows ticket sales to remain open until the event begins. ## Stop Selling When Event Starts Choose this when last-minute registrations are allowed. For example: **Start selling:** Immediately **Stop selling:** When event starts This keeps the ticket available until the event start time. ## Stop Selling Before the Event For some events, registration should close before the event begins. This is useful when organizers need time to prepare: - Attendee lists - Catering - Name badges - Seating - Printed materials - Security lists Set the sale end time early enough for operational preparation. ## Early-Bird Ticket Example A common setup is: ### Early Bird - Starts: Immediately - Stops: October 1 ### General Admission - Starts: October 1 - Stops: Event start This creates a clear transition between ticket tiers. ## Scheduled Ticket Release You can also use sale schedules for tickets that should launch later. For example: ### VIP Ticket - Starts: September 15 - Stops: Event start Before September 15, the ticket remains unavailable. ## Sale Schedule Summary Eventixa can show a simple summary of the active schedule. For example: **Sales: Immediately → When event starts** Use this summary to quickly confirm that the ticket timing matches your plan. ## Sale Schedule and Ticket Availability A ticket can have remaining capacity and still be unavailable if the sale window has not started or has already ended. For example: **Capacity remaining:** 100 **Sale ended:** Yes The ticket should not be available for new registration. ## Sale Schedule and Capacity Sale schedule and capacity work together. A ticket is available only when: - Its sale window is active. - Capacity remains or is unlimited. - Ticket sales are enabled. - The event is in a valid state for registration. ## Ticket Sales Enabled In the ticket settings, Eventixa can also provide an **Enable ticket sales** control. If ticket sales are disabled, the ticket should not accept new registrations even if its sale schedule is otherwise active. ## Disable Ticket Sales Temporarily This can be useful when you want to pause registration without deleting the ticket. Examples: - Temporary operational pause - Payment gateway maintenance - Event details under review - Registration intentionally paused Re-enable sales when the ticket is ready again. ## Sale Schedule and Free Tickets Free standard tickets can also use sale schedules. For example: **Free Student Registration** - Starts: September 1 - Stops: Event start Even though no payment is required, Eventixa can still control when registration opens and closes. ## Sale Schedule and Paid Tickets Paid tickets use the same availability window. For example: **Standard Pass** - Price: $49 - Starts: Immediately - Stops: 24 hours before event Once sales stop, visitors can no longer purchase the ticket through the normal registration flow. ## Sale Schedule and Sale Price If your ticket also uses a sale price, make sure the sale price and sale timing work together logically. For example: - Regular price: $79 - Sale price: $59 - Early sale window: September 1–15 Do not leave promotional pricing active longer than intended. ## Sale Schedule and Event Date Changes If you change the event date, review all ticket sale schedules. This is especially important when using: **Stop selling → When event starts** or when ticket sale dates were configured relative to the original event timeline. ## Duplicated Events When duplicating an event, review copied ticket sale schedules. A duplicated event may still contain sale dates intended for the original event. Always verify: - Sale start - Sale end - Event date - Event start time before publishing the duplicated event. ## Recurring Events Recurring events require extra care because later occurrences may happen after the original ticket sale window. If attendees should register for multiple occurrences, make sure the sale schedule does not close too early. Review recurring ticket behavior separately. ## Example: Registration Opens Next Month Suppose the event is in December, but registration should open November 1. Configure: **Start selling:** November 1 **Stop selling:** When event starts The ticket remains hidden or unavailable until the sale start is reached. ## Example: Registration Closes 48 Hours Early If you need attendee data two days before the event: **Start selling:** Immediately **Stop selling:** Two days before event This gives the organizer time to prepare final materials. ## Example: Tiered Ticket Strategy An event could use: ### Early Bird Starts: Immediately Stops: October 1 ### Standard Starts: October 1 Stops: Event start ### Last-Minute Starts: Event week Stops: Event start This allows several ticket tiers to activate at different times. ## Common Problems ### Ticket Does Not Appear Check: - Sale start time - Sale end time - Ticket sales enabled - Capacity - Event status ### Ticket Disappeared Too Early Review the **Stop selling** value. The sale may have ended before the event itself starts. ### Ticket Is Available Too Early Check the **Start selling** configuration. ### Ticket Has Capacity but Cannot Be Purchased Capacity alone does not make a ticket available. Check whether the sale window is active. ### Duplicated Event Uses Old Sale Dates Edit each copied ticket and update its sale schedule. ### Sale Summary Looks Wrong Review both Start selling and Stop selling before saving the ticket. ## Recommended Workflow 1. Create or edit the ticket. 2. Open **Sale Schedule**. 3. Decide when sales should begin. 4. Decide when sales should end. 5. Review the schedule summary. 6. Save the ticket. 7. Preview the event before the sale starts. 8. Test during the active sale window. 9. Verify the ticket becomes unavailable after sales end. ## Important Notes - Sale schedule controls timing, not capacity. - A ticket can have capacity but still be unavailable outside the sale window. - Review schedules after changing the event date. - Check copied schedules after duplicating an event. - Use separate schedules for tiered ticket strategies. - Test the frontend before opening registration. ## Related Documentation - [Ticket Management in Eventixa](https://eventixawp.com/docs/ticket-management/) - [How to Create Event Tickets in Eventixa](https://eventixawp.com/docs/create-event-tickets/) - [Free and Paid Tickets in Eventixa](https://eventixawp.com/docs/free-paid-tickets/) - [Ticket Capacity and Availability in Eventixa](https://eventixawp.com/docs/ticket-capacity-availability/) - [Ticket Quantity Rules](https://eventixawp.com/docs/ticket-quantity-rules/) - [Checkout Overview](https://eventixawp.com/docs/checkout-overview/) - [Recurring Event Tickets in Eventixa Pro](https://eventixawp.com/docs/recurring-event-tickets/)