--- title: Currency Settings description: "Eventixa lets you configure the currency used for event ticket prices, checkout totals, bookings, and supported payment gateways. Set the currency before publishing paid tickets so that pricing is displayed consistently throughout the registration and payment workflow. > **Available in:**…" url: "https://eventixawp.com/docs/currency-settings/" updated: "2026-09-27" category: Payments --- # Currency Settings Eventixa lets you configure the currency used for event ticket prices, checkout totals, bookings, and supported payment gateways. Set the currency before publishing paid tickets so that pricing is displayed consistently throughout the registration and payment workflow. > **Available in:** Eventixa Core > **Location:** Eventixa → Settings → Payments → Currency Settings > **Related features:** Tickets, Checkout, Payments, Coupons, Bookings ## Open Currency Settings From the WordPress dashboard, go to: `Eventixa → Settings → Payments` Then open: **Currency Settings** This section controls how monetary values are represented across Eventixa. ![Eventixa Currency Settings for configuring event ticket currency and currency position](https://eventixawp.com/wp-content/uploads/2026/09/eventixa-currency-settings.jpg) Choose the currency used for Eventixa ticket prices, bookings, checkout totals, and supported payment workflows. ## Why Currency Settings Matter The configured currency can affect: - Event ticket prices - Checkout totals - Booking amounts - Coupon discounts - Payment gateway transactions - Refund calculations - Reports - Administrative payment displays Your currency settings should therefore be configured before accepting live registrations. ## Currency Code Choose the currency that your Eventixa site will use for ticket pricing and payments. Examples include: - USD — United States Dollar - EUR — Euro - GBP — British Pound - INR — Indian Rupee - AUD — Australian Dollar - CAD — Canadian Dollar Use the currency supported by your payment provider and appropriate for your customers. ## Example If the configured currency is: **USD** a ticket may appear as: **$49.00** If the configured currency is: **INR** the same configured numerical price would be displayed using the applicable rupee currency representation. ## Currency Position Eventixa also lets you control where the currency symbol appears relative to the amount. Common formats include: **Left** `$49.00` or: **Right** `49.00 $` Use the format familiar to your audience. ## Currency Position Examples Depending on your configured currency and position, ticket prices may appear like: `$19.00` `₹1,500` `19.00 €` The currency position affects presentation only; it does not change the ticket's numerical value. ## Save Currency Settings After selecting your preferred currency configuration, click: **Save Changes** Then check a paid event on the frontend to confirm that prices are displayed correctly. ## Where the Currency Appears Your Eventixa currency can be displayed throughout the booking workflow. This includes areas such as: - Event ticket selection - Ticket price - Checkout - Booking Summary - Coupon discounts - Booking Details - Payment records - Reports ## Ticket Prices When creating a paid ticket, you enter the numerical price. For example: **Ticket price:** `49` Eventixa displays that price using the site's configured currency. If USD is configured: **$49.00** ## Free Tickets Free tickets remain free regardless of the configured currency. For example: **Free** or **$0.00** depending on the applicable Eventixa display. No payment transaction is required. ## Checkout Summary The same currency should appear throughout the checkout summary. For example: **Standard Event Pass** 1 × $19.00 **Subtotal:** $19.00 Maintaining the same currency throughout checkout helps prevent customer confusion. ## Payment Gateway Currency Your payment gateway must support the currency configured in Eventixa. Before launching paid tickets, verify currency compatibility with your gateway. ## PayPal and Currency PayPal supports many currencies, but availability depends on your PayPal account and region. Before accepting live Eventixa PayPal payments, confirm that the configured Eventixa currency is supported by your PayPal setup. ## Stripe and Currency > **Stripe requires Eventixa Pro** Stripe supports many currencies, but available currencies can depend on your Stripe account and region. Make sure the Eventixa currency and Stripe transaction currency match. ## WooCommerce Currency When using WooCommerce checkout, keep Eventixa and WooCommerce currency configuration compatible. Review: `Eventixa → Settings → Payments → Currency Settings` and your WooCommerce currency settings. The checkout and resulting order should represent the intended currency consistently. ## Local / Offline Payment Local payment also uses the Eventixa booking currency. For example: **Booking total:** $100 If the customer pays by bank transfer or at the venue, the organizer should collect the same amount in the configured currency unless another arrangement has explicitly been made. ## Coupons Coupons use the configured currency when working with fixed discounts. For example: **Ticket subtotal:** $100 **Fixed coupon:** $20 **Final total:** $80 A percentage coupon is calculated against the booking value regardless of symbol position. ## Percentage Coupon Example Suppose: **Ticket:** $100 **Coupon:** 20% The discount becomes: **$20** and the final amount becomes: **$80** ## Fixed Coupon Example Suppose: **Ticket:** $100 **Fixed discount:** $25 The final amount becomes: **$75** Fixed discount values therefore depend directly on the Eventixa currency. ## Recurring Events Recurring-event tickets use the same Eventixa currency configuration. Each occurrence does not require its own separate site currency. ## Virtual and Hybrid Events Virtual and Hybrid events also use the global Eventixa currency for eligible paid tickets. Virtual-event type does not change the currency behavior. ## Guest Checkout Guest purchasers see the same configured currency as logged-in customers. The account state does not change ticket currency. ## Booking Details When viewing a paid booking under: `Eventixa → Bookings → Open Booking` the booking total and payment amount should use the configured currency representation. ## Transactions Gateway transaction amounts should correspond to the Eventixa booking amount and currency. For example: **Eventixa booking:** $80 USD The corresponding gateway transaction should also represent: **80 USD** where applicable. ## Verify Amount and Currency When reconciling payments, never compare only the numerical amount. For example: **100 USD** and **100 EUR** are not the same financial value. Verify both: - Amount - Currency ## Refunds Refunds should use the same transaction currency as the original payment. For example: **Original transaction:** $80 USD A full refund should relate to the same: **$80 USD** transaction. ## Changing Currency After Taking Bookings Be careful when changing the Eventixa currency after real bookings already exist. Historical bookings were created using the currency configured at the time of purchase. Changing the global currency later should not be treated as converting existing historical transactions. ## Currency Change Does Not Convert Prices Changing: **USD → EUR** does not mean: **$100** automatically becomes the equivalent EUR exchange value. If a ticket's stored numerical price remains: **100** it may simply be represented using the newly configured currency. Review ticket pricing whenever changing currency. ## Example of Currency Change Before: **Currency:** USD **Ticket numerical price:** 100 **Display:** $100 If you change the site currency to EUR without changing the ticket price, the ticket may effectively represent: **€100** It is not automatically converted using an exchange rate. ## No Automatic Exchange-Rate Conversion Eventixa currency settings define the currency used for the booking. They are not a live foreign-exchange conversion system. If you change currencies, manually review your ticket prices. ## Existing Transactions Never assume an old Stripe, PayPal, or WooCommerce payment changed currency just because Eventixa settings were modified later. The external payment provider retains the real currency used by that transaction. ## Recommended Time to Set Currency Configure currency before: - Creating final ticket prices - Publishing events - Testing gateways - Running promotions - Accepting live registrations This avoids unnecessary price and payment inconsistencies. ## Currency and Payment Testing After configuring currency, complete a test booking. Verify the currency in: 1. Event ticket selector 2. Checkout 3. Booking Summary 4. Payment gateway 5. Eventixa Booking Details All should represent the intended currency consistently. ## PayPal Currency Test When testing PayPal, compare: **Eventixa checkout currency** with **PayPal payment currency** They should match the intended setup. ## Stripe Currency Test For Stripe, compare: - Eventixa total - Stripe amount - Stripe currency Do not launch if the currency does not match. ## WooCommerce Currency Test For WooCommerce checkout, verify: - Eventixa ticket currency - WooCommerce cart currency - WooCommerce order currency - Payment gateway currency The complete workflow should remain consistent. ## Currency and Reports Revenue reports should be interpreted using the site's configured monetary context. Avoid combining amounts from different currencies as though they were directly comparable. ## Single-Currency Setup For most Eventixa sites, using one consistent site currency is the simplest and safest setup. For example: **USD for all paid events** or **INR for all paid events** This keeps tickets, checkout, payments, and reports straightforward. ## Multiple-Currency Expectations The Eventixa currency setting should not be treated as a per-customer automatic currency converter. If you require advanced multi-currency behavior through WooCommerce or another system, test the integration carefully. The Eventixa booking must still remain financially consistent with the resulting payment. ## Currency Symbol The appropriate currency symbol is associated with the selected currency. Examples: - USD → $ - EUR → € - GBP → £ - INR → ₹ You normally should not need to type a currency symbol directly into individual ticket prices. ## Enter Numeric Ticket Prices When creating tickets, enter the numerical ticket amount. For example: `49` rather than manually entering: `$49` Eventixa applies the configured monetary display. ## Common Problems ### Wrong Currency Appears on Tickets Go to: `Eventixa → Settings → Payments → Currency Settings` and verify the selected currency. ### Currency Symbol Is on the Wrong Side Review **Currency Position**. Choose the position appropriate for your audience. ### Payment Gateway Uses a Different Currency Check: - Eventixa currency - Gateway account - Gateway configuration - WooCommerce currency if applicable Do not accept live payments until the mismatch is resolved. ### Ticket Price Changed After Switching Currency Remember that Eventixa does not automatically perform exchange-rate conversion. Review and manually update ticket prices where necessary. ### PayPal Rejects the Currency Confirm that your PayPal account supports the selected Eventixa currency. ### Stripe Payment Fails After Currency Change Check whether Stripe supports the new currency for your account and payment method. ### WooCommerce Shows a Different Symbol Compare Eventixa and WooCommerce currency settings. ### Fixed Coupon Value Is Wrong After Currency Change A fixed coupon is denominated using the site's monetary context. Review fixed coupon values after changing currencies. ### Existing Booking Shows Historical Currency This may be correct. Historical financial transactions should represent the currency used when the payment was created. ## Recommended Currency Setup Workflow 1. Go to **Eventixa → Settings → Payments**. 2. Open **Currency Settings**. 3. Select the currency. 4. Choose the currency position. 5. Save Changes. 6. Open a paid event. 7. Verify ticket price display. 8. Proceed to checkout. 9. Verify Booking Summary. 10. Complete a test payment. 11. Verify gateway amount and currency. 12. Open the Eventixa booking. 13. Confirm the recorded amount is correct. ## Recommended Checklist Before Going Live Confirm: - Correct currency is selected. - Currency position is correct. - Ticket prices are correct. - Fixed coupon amounts are correct. - PayPal supports the currency. - Stripe supports the currency if used. - WooCommerce uses a compatible currency if enabled. - Offline payment instructions identify the correct amount/currency. - Checkout displays the correct symbol. - Test transactions use the expected currency. ## Important Notes - Currency Settings are available in Eventixa Core. - Configure them under **Eventixa → Settings → Payments → Currency Settings**. - The configured currency is used throughout Eventixa ticket pricing and payment workflows. - Currency Position controls how the symbol is displayed. - Payment gateways must support the selected currency. - Changing currency does not automatically convert existing ticket prices. - Eventixa is not an automatic foreign-exchange conversion system. - Review ticket prices and fixed coupons after changing currency. - Historical transactions should be reconciled using the currency actually used by the payment provider. - Always test the complete payment workflow after changing currency. ## Related Documentation - [Payment Overview in Eventixa](https://eventixawp.com/docs/payment-overview/) - [PayPal Payment in Eventixa](https://eventixawp.com/docs/paypal-payment/) - [Stripe Payment in Eventixa Pro](https://eventixawp.com/docs/stripe-payment/) - [WooCommerce Payments in Eventixa](https://eventixawp.com/docs/woocommerce-payments/) - [Offline Payment in Eventixa](https://eventixawp.com/docs/offline-payment/) - [Event Coupons Overview in Eventixa](https://eventixawp.com/docs/event-coupons-overview/) - [Transactions in Eventixa](https://eventixawp.com/docs/transactions/) - [Refunds in Eventixa](https://eventixawp.com/docs/refunds/)